Effective 1 September 2026Applies to drivers, dispatchers, admins, and company admins using SLTT ConnectPublic app No — internal SLTT operations tool
In plain terms
SLTT Connect is a workforce app for SLTT's own drivers, dispatchers, and admin staff — it is not available to the public and does not offer ride-booking. We collect location, photos, and (for staff using face-verified attendance) biometric data only to run duty tracking, billing, and attendance for our own fleet. We never sell this data or share it with advertisers.
The sections below explain exactly what's collected, why, and how to ask for it to be deleted.
1 Information we collect
SLTT Connect only collects what's needed to run duty assignment, live fleet tracking, billing, and staff attendance. Nothing here is collected for advertising or analytics-for-profit purposes.
Data type
When
Why
Precise location
Drivers, while on duty
Live fleet tracking, trip route and distance for billing
Identity display, documenting a reported issue, verifying attendance
Face data biometric
Staff who use face-verified attendance (opt-in feature, not all staff)
Confirms the person logging attendance is who they claim to be
Name, phone number, email
Account creation
Login and identifying who performed a duty
Device & app diagnostics
While on duty (battery level, network type, app version, phone manufacturer/model)
Diagnosing GPS/tracking reliability problems on specific devices
We do not collect contacts, SMS/call logs, browsing history, or any data from an employee's or contractor's personal, off-duty use of their phone.
2 How we use it
Dispatch & live tracking — showing dispatchers where each vehicle is in real time, and letting admins assign pickups/drops.
Trip distance & billing — computing the distance a trip covered, including automatic corrections when raw GPS is unreliable (see below).
Attendance verification — confirming a staff login/logout event was performed by the actual staff member, for roles that use face verification.
Reliability diagnostics — understanding why a specific phone's tracking dropped out, so it can be fixed.
Account & access management — signing in, and letting admins manage who has access to what.
3 Who it's shared with
We do not sell personal data, and we do not share it with advertisers or data brokers. A small number of service providers process data on our behalf, strictly to make the app function:
Supabase
Our database, authentication, and file storage provider. All SLTT Connect data (location history, photos, account details, biometric templates) is stored on Supabase's infrastructure, encrypted in transit.
Google Maps Platform
When a completed trip's GPS trail looks unreliable, we send the raw coordinates (latitude/longitude only, never a name or other identifying detail) to Google's Roads and Directions APIs to compute a more accurate distance. This happens automatically and silently after a trip ends.
We do not otherwise disclose personal data to any third party, except where required by law (for example, a valid legal request from a government authority).
4 How long we keep it
Dispatcher notification feed — automatically deleted after 30 days.
Trip records, GPS trails, and billing data — kept for as long as needed for SLTT's operational and accounting records, and deleted when no longer required.
Biometric attendance data — kept only while the staff member's account is active and face-verified attendance remains enabled for them; removed on account deactivation.
Photos — kept alongside the trip or attendance record they document.
5 How it's protected
All data is encrypted in transit (HTTPS/TLS) between the app and our servers.
Biometric attendance data is stored encrypted.
Access is restricted to authorized SLTT admin and dispatcher accounts, scoped to what each role actually needs to see — a dispatcher for one company cannot see another company's data.
6 Your rights & deletion
If you're an SLTT driver, dispatcher, or admin and want your account or personal data deleted, contact your admin directly, or reach us using the details below. An admin can deactivate an account and remove its personal data on request, subject to any records SLTT is legally required to retain (for example, completed trip/billing records for accounting purposes).
7 Children's privacy
SLTT Connect is a workforce tool for SLTT's employed and contracted drivers, dispatchers, and admin staff. It is not directed at children, and we do not knowingly collect data from anyone under 18.
8 Changes to this policy
If this policy changes, we'll update the effective date at the top of this page. Continued use of SLTT Connect after a change means you accept the updated policy.